Telvisio is a solution that supports businesses of every shape and size. We’ve worked with startups whose main revenue stream is based on reselling and re-branding Telvisio help desk support services, and larger companies that need a way to provide their customers with technical support without going into the support business for themselves.

We’d like to share how a few companies have benefited from the implementation of a suite of Telvisio service.

Better Computing Without Spyware

McVirus, is a company that provides spyware and virus removal nationwide. Their services allow many computer users to get full use of their computers without the headache of malicious software slowing down applications and crashing their machines. McVirus uses Telvisio’s resources to run their business of providing live help desk services. By re-branding the service, and having call operators trained in the specifics of virus and spyware removal, McVirus has become a trusted name in their market.

The strongest measure of success is that customers come back time and time again to use McVirus to clean and prevent future malicious attacks on: their computers at home, in the office, and while on travel for business. And at Telvisio we are proud to know that our infrastructure, process controls, and workforce are a big part of McVirus’ continued prosperity.

Don’t Take Our Word On It: “The Quickest and Most Hassle Free.”

Another company that re-brands Telvisio-based services, is Geeks by Minute, which was recently featured in an article in PC Magazine. David Karp, who wrote the article for the magazine, had this to say:

“Of all the services in our roundup, Geeks By Minute had the quickest and most hassle-free registration. After an automated system greeted us and prompted us for our credit card and phone number, we were connected to a tech without delay.”

And we’re not surprised at Mr. Karp’s experience with a company that employs Telvisio to run the backbone of its live help desk service. Every business that we work with is provided with the same level of professional solutions and personnel. All you have to do is try a Telvisio-based service one time to know that no one surpasses our quality, our ease, and our dependability in the live help desk support industry.

A Case Study In Added Revenue Streams

A final story serves as a good case study of Telvisio in action. HelpBin is a company that provides free web content and support forums. For a long time, their main source of revenue was from online advertising.

Looking for an additional way to drive revenue, HelpBin came to Telvisio. But HelpBin also wanted to provide live computer support while increasing revenue. From starting their own live support department, to working with any number of consulting services, HelpBin had many choices. The decision was simple: they chose Telvisio.

And a good choice they made; since developing help desk support with Telvisio at the heart of their service, HelpBin has seen more and more of their revenue come from technical support calls. An added bonus, HelpBin’s customers couldn’t be happier with the great new service they now have, thanks to HelpBin’s wise choice—and Telvisio’s broad expertise.