Offering prepaid support is an ideal way to build your brand through affinity marketing, or profit from the sale of 30 or 60 minute prepaid help desk support cards.

How you market, sell, and distribute the prepaid cards is up to you, but we’ll take care of providing the live help desk support to your clients. Each card has an associated toll-free number and a PIN code, to be entered by your customer. When fielding a call, Telvisio’s system will automatically authenticate the PIN on the fly. The customer will receive quality, live help desk support, and we’ll complete the call with accurate accounting and reporting. With us providing technical support to your customers, you’ll be able to focus your energy in the best possible place: on your business.

A prepaid support card option offers everything you need to increase customer satisfaction and strengthen revenue streams. Through this turnkey approach, Telvisio provides customizable service branding, telephony-based PIN authentication, support service delivery, customer service, and quality management. As with every Telvisio service, we will work with you to shape a plan suitable to your customers and business needs.